Natasha stopped managing everything herself — and built a virtual assistant partnership that's lasted 4+ years.
When Natasha Hawker, founder of Employee Matters, first came to Outsourcing Angel, she was still heavily involved in the day-to-day running of both her business and personal operations.
Today, her virtual assistant Kathleen manages inboxes, scheduling, follow-ups, travel coordination, presentations, social media support and day-to-day operational admin — freeing Natasha to focus on leadership, clients and growth.
More importantly, the support relationship has continued to grow over time instead of creating more management overhead.
In her words"Kathleen runs both my personal and professional life. My productivity gains are through the roof.
She manages my inbox, follow-ups, travel, presentations, social media support and client touchpoints. I don't touch emails unless she escalates them to me.
We've grown together over the years and I genuinely couldn't do what I do without her."
NHNatasha HawkerFounder, Employee Matters




